Back to all

What You Need to Know from Your Tuffy Auto Service Center Elgin Service Advisor

June 9, 2019

Elgin drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at Tuffy Auto Service Center Elgin uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your Tuffy Auto Service Center Elgin service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Elgin drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Elgin service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Elgin have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

Tuffy Auto Service Center Elgin
395 S. Randall Rd
Elgin, Illinois 60123
847-717-4682

 

Need Service?

Request a Quote

More articles from Tuffy Elgin

Gas Smell! (What Causes Gasoline Odors)

November 17, 2024

If you've ever walked into your garage and noticed it smelled like gasoline, pay attention. Gasoline can be dangerous, both from the health problems fumes can cause and the fire danger gasoline presents. There are many things that can cause a vehicle to give off a gasoline odor. One of the easi... More

The Need for Speed (Wheel Speed Sensor Maintenance)

November 10, 2024

Today's vehicles have some pretty amazing technology in them, including a computerized braking system we all pretty much take for granted these days. Antilock brake systems (ABS) have been around for years but they help drivers stop in much shorter distances reliably than ever before. When you ... More

Timing is Everything (Timing Belt)

November 3, 2024

Talk about exquisite choreography; it happens under the hood of your vehicle every time you take a drive. Your engines many complex parts must work exactly together. One key is a part called a timing belt, which enables the synchronizing of two of your engines components, the camshaft, and the ... More